Managed IT Services & Documentum Support for Gabon's Oil & Gas Sector
UK-engineered enterprise IT management, network infrastructure, and critical document management tailored for upstream, midstream, and offshore operators across Gabon. Total Secure IT Solutions bridges international tier-1 IT capabilities with practical, on-the-ground execution in Africa. We deliver single-contract IT managed services for energy operations in Port-Gentil, Libreville, and offshore fields in the Ogooué-Maritime region.
One Local Partner for Every IT Requirement
Engineers Who Know Production Sites
Our engineering teams have supported live 24/7 LNG and methanol processing facilities at Punta Europa for over a decade – high-consequence environments where network downtime impacts shipping schedules and operational safety.
Through our expert IT support, we bring that same hands-on capability directly to remote field sites, offshore platforms, and base camps across Gabon:
How we deploy enterprise IT on remote field sites in Gabon:
- Field-Ready Hardware: Industrial, temperature-rated network equipment for offshore platforms and base camps.
- Strict IT/OT Segmentation: Robust firewalls isolating operational technology (OT) from corporate networks.
- Spare-in-the-Field Logistics: Pre-configured hardware kept on-site to resolve failures without transport delays.
- Resilient Low-Bandwidth Connectivity: Multi-carrier failover, telemetry optimization, and remote-wipe policies for mobile devices.
Client Reference
EG LNG & AMPCO, Guinea Ecuatorial
Total Secure IT Solutions has supplied and delivered IT infrastructure and software solutions to 2 major Oil and Gas companies in Equatorial Guinea.
- Full Cisco enterprise network deployment - core and access switching, next-generation firewalls, firewall management platform, outdoor wireless access points
- Microsoft 365 E5 licensing
- VMWare licensing
- Microsoft Dynamics 365 Supply Chain Management and Finance licensing
- On site engineering support
What We Deliver
Every service across our Gabon portfolio is delivered under a single SLA with guaranteed response times, ensuring zero operational downtime for critical energy assets.
- Content & Document Management (EDMS): Specialist OpenText Documentum support, repository health-checks, legacy migrations to Extended ECM or Microsoft SharePoint, and engineering document management systems (EDMS) tailored for oil & gas compliance.
- Network & Infrastructure: Cisco enterprise switching, outdoor access points, next-generation firewalls (Fortinet, Palo Alto), and structured cabling built for offshore platforms and base camps in Port-Gentil.
- 24/7 Database Administration: Managed DBA services for Microsoft SQL Server, Oracle Database, and Azure SQL, covering high availability, disaster recovery, performance tuning, and zero-downtime security patching.
- ERP & Asset Management Support: Integration and support for SAP S/4HANA (IS-Oil), Microsoft Dynamics 365, Oracle JD Edwards, and IBM Maximo Application Suite.
- Cloud, Cybersecurity & Licensing: Microsoft 365 E3/E5 and Azure rollout, identity management (Entra ID), endpoint protection (CrowdStrike Falcon, Microsoft Defender), and subscription governance.
- On-Site Field Engineering & Trilingual Support: On-the-ground L1/L2 engineers and technical account managers fluent in English, French, and Spanish, ensuring smooth communication with both local site crews in Port-Gentil and international management teams.
How We Work
Platforms & Vendor Ecosystem
Total Secure manages licensing, integration, and ongoing support across 30+ tier-1 enterprise platforms. Our global partner network covers critical infrastructure tools beyond this page, including ServiceNow, M-Files, Splunk, SentinelOne, Microsoft Sentinel, Nutanix, Veeam, and Commvault.
Have a specific platform requirement for your Gabon operations? Contact us to discuss custom sourcing and support frameworks.
Frequently Asked Questions
You can contract directly through our UK or UAE entities for centralized billing, treasury, and governance, while our technical teams handle day-to-day operations in Gabon. This gives you local operational support under a familiar international legal structure without procurement complexity.
We act as your single supplier of record. Instead of managing dozens of individual vendor agreements and invoices for Cisco, Microsoft, OpenText, or SAP, you deal with us under one master agreement, one currency, and a single SLA. We handle all underlying vendor relationships and escalations on our end.
While tier-3 platform specialists monitor and manage environments remotely, we deploy field engineers (L1/L2) directly to production bases, offices, and offshore sites in Port-Gentil and Libreville for deployments, scheduled maintenance, and emergency hardware swaps.
We deliver end-to-end content management and process automation tailored for OpenText Documentum. Our team handles complete repository administration, health checks, patch management, and version upgrades, as well as migrations to Extended ECM or Microsoft SharePoint Online.
Through our dedicated database and server management services, we provide around-the-clock coverage for Microsoft SQL Server, Oracle, and Azure SQL. Our team actively monitors performance, handles automated backups and DR testing, applies patches, and optimizes queries without disrupting production workflows.
We source, configure, and activate enterprise software licenses and OEM hardware through our established global channels in the UK, Europe, and UAE. Everything is delivered fully compliant with international trade rules and software licensing regulations.